Who we are
Фінансова компанія «Сіті Фінанс» acquires the right of claim under credit agreements of individuals from banks and non-bank financial institutions and becomes a new creditor under these agreements. From the moment of assignment, we are liable to the consumer under the same rules as the original creditor.
The scope of the consumer’s obligations does not increase from the replacement of the creditor. The rights are transferred to the new creditor in the same scope and on the same terms.
Legal nature of the activity
The acquisition of overdue receivables is not factoring. The subject of a factoring agreement can only be monetary receivables for which the payment term has not yet come, while the Company works with overdue debts. Therefore, the Company acquires receivables as a creditor, not as a factor.
Company genetics
| Bloc | Text |
|---|---|
| Vision | Transparent and legal debt settlement and responsible lending. |
| Mission | Our mission is to solve debt issues without reducing a person to the amount of their debt. We combine a professional approach to fulfilling obligations with respect for personal dignity. We strive for every interaction to lead to an understandable solution through dialogue, justification and responsibility. |
| Values | Trust. Individual approach. Competence. |
Leadership
Director of the Company: О. В. Артюхова.
The team's experience in the financial and legal fields provides the basis for substantive dialogue and the search for compromise solutions to debt settlement.
Registration and license
Товариство з обмеженою відповідальністю «Фінансова компанія «Сіті Фінанс», code according to EDRPOU 39508708.
Certificate of registration of a financial institution: registration number 13103068, series ФК № 530 from 18.02.2015.
License of the National Bank of Ukraine. Financial service that the Company has the right to provide: надання коштів та банківських металів у кредит. A record of license renewal has been entered into the State Register of Financial Institutions. 08.09.2026. Factoring service is not included in the scope of the license.
Information about the Company in the State Register of Financial Institutions: kis.bank.gov.ua
Key dates
- Financial institution certificateregistry no. 13103068, series ФК № 530
- Licence re-issuanceнадання коштів та банківських металів у кредит
- ongoingHistory of changesevery disclosure change, dated
Supporting documents. Extract from the State Register of Financial Institutions dated 08.09.2026, record of license renewal and list of financial services.
Historical background
From 06/01/2017 to 09/08/2026, the Company had the right to provide factoring services: Order of the National Commission for State Regulation of Financial Services Markets No. 2212 dated 06/01/2017; the license was reissued by the National Bank of Ukraine on 03/11/2024. Archived extract as of 03/11/2024.
Constituent documents and property
List of files with revision date:
- Ownership structure
- Information about the owners of significant interests
- Information about the final key participants
Full list with archive at disclosure page.
Reporting
Financial statements and audit opinions by year — in a full table at disclosure page.
Internal documents regarding interaction
Documents in revision 2, each with an effective date:
- Procedure for interaction with the consumer of financial services and other persons when settling overdue debts —
- Procedure for notifying the Company of the authorized representative of the consumer —
- Procedure and method of repayment of overdue debt —
Financial monitoring
The Company is a subject of primary financial monitoring in accordance with the Law of Ukraine "On Prevention and Counteraction to the Legalization (Laundering) of Proceeds from Crime, Financing of Terrorism and Financing of the Proliferation of Weapons of Mass Destruction".
Feedback
The feedback form is available in the Ukrainian version of the page: go to form.